Term and Conditions

 

1. Use of the Website

  • Acceptance of Terms: By accessing and using the MR.REALLYGOOD LIMITED website (hereinafter referred to as the “Website”), you represent that you have read, understood, and agreed to be bound by these Terms and Conditions (hereinafter referred to as the “Terms”). We reserve the right to modify these Terms at any time without prior notice. The modified Terms will come into effect once they are published on the Website. It is your responsibility to review the updated content of these Terms regularly.
  • Use Restrictions: You shall not use the Website for any illegal, infringing, or unethical activities, nor shall you interfere with or disrupt the normal operation of the Website, or obtain or tamper with the data or content of the Website without authorization.

2. Products and Services

  • Product Descriptions: We make every effort to ensure the accuracy of product descriptions, images, prices, and other information on the Website. However, errors or delays in information updates may occur. The actual specifications, flavors, packaging, etc. of the products shall be subject to the physical items. If there are errors in product information, we reserve the right to cancel relevant orders or correct the prices.
  • Product Availability: The availability of all products is subject to actual inventory. We may be unable to provide products in a timely manner due to reasons such as raw material shortages, production problems, or transportation disruptions. In such cases, we will notify you as soon as possible and may choose to cancel the order, issue a refund, or arrange for re – shipment after the products are back in stock.

3. Orders and Payments

  • Order Confirmation: The orders you submit are only expressions of purchase intent and are subject to our confirmation before they become effective. We reserve the right to refuse or cancel any order for any reason, including but not limited to insufficient inventory, price errors, payment problems, etc. If an order is cancelled, we will notify you in a timely manner and process the refund as soon as possible.
  • Payment Methods: We offer a variety of payment methods. You are responsible for ensuring the truth and validity of your payment information and for any losses caused by incorrect or misused payment information. After the payment is completed, the order status will be updated to “Paid”, and we will arrange for the shipment according to the order agreement.

4. Intellectual Property

  • Ownership: All content on the Website, including but not limited to text, images, icons, audio, video, trademarks, logos, software code, etc., is owned by MR.REALLYGOOD LIMITED or relevant right holders. Without our prior written permission, you are not allowed to reproduce, distribute, modify, display, sell, or use it for any other commercial purposes.
  • User – generated Content Authorization: If you post any content (such as comments, reviews, etc.) on the Website, you grant us a non – exclusive, worldwide, perpetual, and sublicenseable right to use, reproduce, modify, publish, and distribute your content for the operation and promotion of the Website.

5. Limitation of Liability

  • Scope of Liability: To the maximum extent permitted by law, MR.REALLYGOOD LIMITED, its affiliated companies, employees, and partners shall not be liable for any direct, indirect, incidental, special, punitive, or consequential losses arising from the use of the Website or the purchase of products, including but not limited to loss of profits, data loss, business interruption, etc.
  • Product Liability: We are responsible for product quality. However, we shall not be liable for product problems caused by improper use, storage, transportation, or force majeure. If there are defects in the products, we will provide repair, replacement, or refund services in accordance with relevant laws, regulations, and this policy.

6. Governing Law and Dispute Resolution

  • Governing Law: These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of laws principles.
  • Dispute Resolution: Any disputes arising out of or in connection with these Terms shall first be resolved through friendly negotiation. If negotiation fails, either party has the right to file a lawsuit in the courts of the United Kingdom with appropriate jurisdiction.

7. Other Provisions

  • Entire Agreement: These Terms constitute the entire agreement between you and MR.REALLYGOOD LIMITED regarding the use of the Website and the purchase of products, superseding all previous oral or written agreements and communications.
  • Severability: If any part of these Terms is held to be invalid or unenforceable, it shall be deemed deleted from these Terms, but the validity and enforceability of the other parts shall not be affected. The invalid or unenforceable part will be replaced by an effective provision that comes closest to our original intention.
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